The committee for Private Education (CPE) was appointed by SkillsFuture Singapore (SSG) Board in October 2016 to carry out its functions and powers relating to private education under the Private Education Act. The CPE is support by a team of dedicated staff from SSG to regulate the sector, provide student services, consumer education and facilitate capability development efforts to uplift standards in the local private education industry.
The Enhanced Registration Framework (ERF), as set out under the PEA and the Private Education Regulations and administered by the CPE, spells out the mandatory registration requirements and legislative obligations which all private education institutions (PEIs), operating in and from Singapore, must meet. The ERF aims to ensure that PEIs in Singapore are of a certain standard in order to protect the interest of the students enrolled in their schools.
The EduTrust Certification Scheme (EduTrust) is a quality assurance scheme administered by CPE for PEIs in Singapore. It aims to distinguish private schools that are able to consistently maintain a high standard of quality in the overall provision of education services and make continual improvements that lead to positive student outcomes.
While the EduTrust certification scheme is voluntary, it is one of the prerequisites which private education institutions that enrol international students must meet to qualify for the issue of Student Passes, as stipulated by the Immigration and Checkpoints Authority (ICA).
For more information on the Private Education Act and the regulatory initiatives by CPE, please visit their website at www.ssg-wsg.gov.sg
East Asia Institute of Management (EAIM) was awarded the 4-year EduTrust Certification by the Council of Private Education (CPE) on 20-May-2010. EAIM was awarded another 4 years during the EduTrust Renewal in 2014 and another 4 years in 2018.
In compliance with the Edu Trust requirements, EAIM has in place the following:
EAIM has appointed Lonpac Insurance Bhd to be the provider of Fee Protection Scheme (FPS) for the protection of total course fees paid by all students. FPS protects the unconsumed course fees paid by students in the event that a PEI is unable to continue operating due to insolvency and/or regulatory closure.
EAIM collects up to twelve (12) months of course fees at any one time.
For more details on FPS, please visit the website of CPE at www.ssg-wsg.gov.sg
Click here to download a copy of the Lonpac Insurance Bhd FPS Certificate
EAIM adopts the standard CPE PEI-student contract for every enrolment. The contract spells out all the terms and conditions that bind the relationship between the student and EAIM, including detailed breakdown of fees payable, payment schedule and the terms of refund.
EAIM provides a cooling-off period of 7 working days after the date that the Contract has been signed by both parties. Within these 7 days, student can submit written notice of withdrawal and be entitled to the Maximum Refund amount stipulated under clause 2 of the contract (less any course fee consumed), regardless of whether the Student has started the course or not
Click here to view a sample of EAIM standard PEI-Student Contract V3.1 and Miscellaneous Fees
A copy of the standard PEI-Student Contract is available at www.ssg-wsg.gov.sg
Although Student Medical Insurance is no longer an EduTrust requirement, EAIM has maintained a group student medical insurance coverage, for an annual overall limit of S$20,000.00, provided by NTUC Income Insurance Co-operative Limited. The scheme is an expense reimbursement plan payable by the insurer for eligible expenses incurred according to the limits set out in the Benefits Schedule. Please refer to the product summary from the link below. In addition, EAIM has also a group student personal accident insurance for all students.
For more details and terms and conditions of coverage, please download a copy of the product summary below.
Click here to download a copy of the insurance certificate and product summary
Click here to download a copy of the Student Medical GHS claim form
The following payment methods are accepted by EAIM:
In accordance to Clause 2 of the PEI-Student Contract, EAIM’s refund policy is as follows:
EAIM shall notify the student within 3 working days upon knowledge of any of the following:
The student shall be informed in writing of alternative study arrangements (if any). If the student does not accept the alternative study arrangement and wishes to withdraw, the student will be entitled to a refund of entire course fees and miscellaneous fees already paid. The refund will be paid within seven (7) working days of the above notice.
If the student withdraws from the course for any reason other than those stated in Clause A above, EAIM will, within seven (7) working days of receiving the student’s written notice of withdrawal, refund to the student an amount based on the following table:
|% of total fees paid (Course Fees + Miscellaneous Fee)||If Student’s written notice of withdrawal is received:|
|70||more than 60 days before the Course Commencement Date|
|30||before, but not more than 60 days before the Course Commencement Date|
|0||after, but not more than 0 days after the Course Commencement Date|
|0||more than 0 days after the Course Commencement Date|
EAIM provides a cooling-off period of seven (7) working days from the date of the signing of the Contract by both parties.
The student will be refunded the highest percentage (stated in Schedule D of the PEI-Student contract) of the fees already paid if the student submits a written notice of withdrawal to EAIM within the cooling-off period, regardless of whether the student has started the course or not.
If a student who has been accepted by EAIM for a particular course and later decides to transfer to another course, the student shall be deemed to have withdrawn from the course and the provision of Clause 2.2 of the Pei-Student Contract (Refund for Withdrawal due to other reasons) shall apply, save as otherwise agreed between EAIM and the student. A written request must be submitted to EAIM Student Service Centre (SSC) and is subject to approval by the Academic Director. A non-refundable course transfer fee of S$535.00 (GST inclusive) will be charged for such request.
A student who withdraws will have his student contract terminated and will no longer be a student of EAIM. A request by a student for withdrawal or transfer to another school must be made in writing and submitted to EAIM Student Service Centre (SSC). The student must settle all outstanding fees, if any, before the withdrawal request is processed for approval. Refund, if any, shall be in accordance with Clause 2 of the PEI-Student Contract.
All requests for deferment shall be made in writing to the EAIM Student Service Centre and are subject to approval by the Academic Director. All requests for deferment must be supported by documentary evidence. Students are allowed to defer for up to a period of 2 terms. The Student Pass for international students approved for deferment will be cancelled as required by ICA. Students who do not return to resume their studies within the 2 terms period shall be considered to have withdrawn from the course and any course fee paid shall be forfeited. A non-refundable deferment fee of S$428.00 (GST inclusive) will be charged for each deferment.
Refund requests that does not fall within the contract clause 2
Procedures for Deferment